Frequently Asked Questions
How does it work?
When you have a date and venue selected, as well as a color scheme or theme in mind, please contact us for a consultation. It is a great idea to have a rental budget in mind as well as a list of things you are considering so we can better serve your needs. All of our inventory is available to view on the website. Each item has an inventory number and in most cases, a name. Select the items you would like to include in your "Wish List." Once you have determined which items you are considering, we provide a detailed quote and copy of the contract. To reserve any items for your event, we require a non-refundable 50% retainer. Because our items are so unique, it is best to reserve them as soon as you make a decision to ensure the items are available for your date. The remaining balance is due 30 days prior to your event date. Payments are made via check (made payable to Lost and Found Vintage Rentals) and must be submitted with the completed contract to be added to the rental schedule. In addition to the Rental Retainer, a Damage Deposit Fee will be collected as well. This payment of 50% of the total cost will be returned to you once all items are returned without damage. On the day of your event, we provide delivery, set up and return pickup. Please have details of where you would like the items placed beforehand. Additional charges apply for delivering items upstairs, across long distances, or with any other hazards.
How much does it cost?
All of the inventory is priced individually. We can provide a collective quote for large quantities of items rented. We also offer Styled Collections which are predetermined coordinating sets for one collective price.
Is there a minimum order requirement?
Yes, for wedding and event rentals, we have a $200 minimum order requirement. This does not include tax or delivery charges.
Do you offer delivery?
Yes, we offer delivery to your venue including inventory placement and return pickup. There is an additional charge for this service and it is based on the distance traveled per trip necessary. Additional fees may apply for inventory placement up stairs, with a freight elevator, over long distances on foot, etc.
Do you require a deposit?
Yes, a 50% non-refundable retainer is required to reserve any items for an event.
Do you offer hourly prop rental?
No, our items are priced for daily rental at this time.
Do you participate in collaborative styled shoots?
Yes, we participated in styled shoots several times a year. To be considered for this collaboration, please submit your request via the button below. If we determine the collaboration would be a good fit, we will be in contact with you to make arrangements!
I have an item for sale. Would you be interested?
Yes, we purchase items from private sellers quite often. Please be sure to submit photos of the item along with pricing and details for consideration. Submit offers to firstname.lastname@example.org.
Can I visit the showroom?
Yes, a one hour showroom tour may be scheduled by appointment only. The cost is $49 and the fee will apply towards your rental fee.
What if something gets damaged or lost?
We understand things happen beyond your control at an event, however, you will still be responsible for covering any and all damage that occurs to the rented inventory during your rental period. In order to rent any of our inventory, a Rental Agreement must be signed in which you take responsibility for covering any damage which includes stains, breaks, lost items, etc. A Damage Deposit Fee is also required to cover fees associated with damage. This check is returned to you within 10 days after the event once items are inspected for damage.
When should I reserve inventory?
Once you have the date and venue location determined, it would be a good idea to contact us and get planning underway in order to have the items you love reserved for your event.
Do you allow inventory pickup and return?
Yes, we allow pickup of certain items that travel well. However, large furniture and upholstered sofas must be transported by Lost and Found Vintage Rentals. Delivery fees will apply and are based on distance traveled.